Nursing Homes, Home Health & Hospice in ZIP 96720 (Hilo, HI)

ZIP code 96720 takes in part of Hilo, HI. The latest CMS data lists 7 Medicare-certified care providers with a mailing address here: 5 nursing homes, 1 home health agencies, 1 hospice. The average CMS overall rating among rated providers here is 3.3 out of 5.

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Browse: Hawaii · Hawaii County County · all care in Hilo

Side-by-side provider data

ProviderCare typeOverallOwnershipCertified bedsPenalties
BAYADA HOME HEALTH CAREHome Health Agency3.0non-profit—0
DBA HAWAI'I CARE CHOICESHospice4.0non-profit—0
HALE ANUENUE RESTORATIVE CARENursing Home4.0for-profit1200
HILO BENIOFF MEDICAL CENTERNursing Home4.0government520
LEGACY HILO REHABILITATION & NURSING CENTERNursing Home1.0for-profit1001
LIFE CARE CENTER OF HILONursing Home3.0for-profit2521
YUKIO OKUTSU STATE VETERANS HOMENursing Home4.0government951

Care types in ZIP 96720

Care typeProvidersDirectory
Nursing Homes5View ZIP directory
Home Health Agencies1View ZIP directory
Hospice1View ZIP directory

Comparing providers in ZIP 96720

A sensible first step is to line up the CMS Five-Star ratings, since they distill health inspections, staffing, and quality measures into one score. Treat a strong overall rating as a starting signal, then dig into the inspection findings and staffing numbers that produced it.

When you are choosing for yourself or someone you care for in ZIP 96720, Hilo, HI, tour in person if you can, ask whether space is currently available, and confirm Medicare and Medicaid participation. Also ask how the provider manages care planning, keeps families informed, and handles concerns that arise after hours.

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CMS data for ZIP 96720

The current data counts 7 care providers in ZIP 96720; 7 (100%) publish an overall CMS rating. Recorded ownership divides as 3 for-profit, 2 government, 2 non-profit. In this ZIP, the top published overall rating is 4.0 out of 5 at DBA HAWAI'I CARE CHOICES (non-profit). Among rated providers, scores span 1.0 to 4.0 out of 5. 5 of these providers report 619 certified beds in total. Among reporting providers, nurse staffing averages 4.22 hours per resident-day. Registered-nurse turnover averages 35.8% where reported. 3 providers carry at least one federal penalty on record, with fines totaling $42,464.

Providers on record7
With a published overall rating7 of 7 (100%)
Average overall rating3.3 / 5
Highest-rated providerDBA HAWAI'I CARE CHOICES (4.0 / 5)
Ownership mix3 for-profit, 2 government, 2 non-profit
Certified beds (total)619
Providers with a federal penalty3
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All providers in ZIP 96720

Home Health Agency · NON-PROFIT Bayada Home Health Care Hilo, HI 96720 CMS rating 3.0 / 5 Hospice · Non-Profit DBA Hawai'I Care Choices Hilo, HI 96720 CMS rating 4.0 / 5 Nursing Home · For profit - Limited Liability company Hale Anuenue Restorative Care Hilo, HI 96720 CMS rating 4.0 / 5120 beds Nursing Home · Government - State Hilo Benioff Medical Center Hilo, HI 96720 CMS rating 4.0 / 552 beds Nursing Home · For profit - Limited Liability company Legacy Hilo Rehabilitation & Nursing Center Hilo, HI 96720 CMS rating 1.0 / 5100 beds Nursing Home · For profit - Corporation Life Care Center of Hilo Hilo, HI 96720 CMS rating 3.0 / 5252 beds Nursing Home · Government - State Yukio Okutsu State Veterans Home Hilo, HI 96720 CMS rating 4.0 / 595 beds

Frequently asked questions

Which care provider in ZIP 96720 has the highest CMS rating?
In the current data, DBA HAWAI'I CARE CHOICES has the highest published CMS overall star rating in ZIP 96720, at 4.0 out of 5.
How many care providers are in ZIP 96720?
The current CMS data lists 7 Medicare-certified providers with a mailing address in ZIP 96720 (Hilo, HI), across 3 care types.
How many providers in ZIP 96720 have a published rating?
7 of the 7 providers in ZIP 96720 (100%) have a published CMS overall star rating in the current data.
What is the average CMS rating in ZIP 96720?
Among providers with a published overall rating in ZIP 96720, the average CMS overall star rating is 3.3 out of 5. Ratings summarize inspections, staffing, and quality measures and are informational only.
Where does this information come from?
All figures come from the CMS Care Compare public dataset (processing date 2026-10-06). CMS has not reviewed or endorsed this site. Verify current details at Medicare.gov before making care decisions.

About the data

Every figure on this page is drawn from the CMS Provider Data Catalog dataset (processing date 2026-10-06). See the methodology page for normalization details. This page is informational only and is not medical advice.

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Required disclosures

For general information only, not medical advice. This website shares public data and general information. It does not offer medical advice, diagnosis, or treatment guidance, and it cannot replace a consultation with a qualified health care professional or with Medicare.

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